PaymentRetryAlertStripe decline code card_velocity_exceeded: card velocity exceeded
What stripe decline code card_velocity_exceeded means
The customer has exceeded the balance, amount or frequency limit on their card. Maps to network codes 61 and 65.
Should you retry?
Retry after the limit window resets, usually the next day.
Retry on signal, not on schedule. This is one of the declines Mastercard's
Payment Optimization Platform monitors. When the network sees that a retry is more likely to
approve, PaymentRetryAlert delivers a signed RETRY_NOW webhook so you can retry
through your existing processor at the right moment. See
the full guide to insufficient-funds declines.
Equivalent codes
- Mastercard / ISO 8583 response code:
61Exceeds withdrawal amount limit
Frequently asked questions
Is stripe decline code card_velocity_exceeded a soft or hard decline?
Soft decline (retryable). The customer has exceeded the balance, amount or frequency limit on their card. Maps to network codes 61 and 65.
Should I retry a payment that failed with stripe decline code card_velocity_exceeded?
Retry after the limit window resets, usually the next day.
Other Stripe decline codes
new_account_information_availableNew account information availableinsufficient_fundsInsufficient fundsdo_not_honorDo not honorgeneric_declineGeneric declinetry_again_laterTry again later- All decline codes
Reference information for merchants. Network rules and fee schedules change; confirm current figures with your acquirer. Mastercard is a registered trademark of Mastercard International Incorporated, which does not sponsor or endorse this service.