PaymentRetryAlertStripe decline code generic_decline: generic decline
What stripe decline code generic_decline means
The issuer declined and gave Stripe no usable reason. Often the same underlying condition as do_not_honor. Also returned when Stripe Radar blocks a payment.
Should you retry?
Check Radar first. Otherwise treat like do_not_honor: one spaced retry, then customer outreach.
Equivalent codes
- Mastercard / ISO 8583 response code:
05Do not honor
Frequently asked questions
Is stripe decline code generic_decline a soft or hard decline?
Soft decline (retryable). The issuer declined and gave Stripe no usable reason. Often the same underlying condition as do_not_honor. Also returned when Stripe Radar blocks a payment.
Should I retry a payment that failed with stripe decline code generic_decline?
Check Radar first. Otherwise treat like do_not_honor: one spaced retry, then customer outreach.
Other Stripe decline codes
try_again_laterTry again laternew_account_information_availableNew account information availableinsufficient_fundsInsufficient fundsdo_not_honorDo not honorcard_velocity_exceededCard velocity exceeded- All decline codes
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